Shipping Policy

Shipping Policy

Thank you for choosing Simpei We strive to provide you with a seamless shopping experience, including prompt and efficient shipping services.

Shipping Details:

  1. Free Shipping: We offer complimentary shipping on all orders.
  2. Same Day Dispatch: Orders placed before 10:00 PM will be dispatched on the same day.
  3. Delivery Time: Please allow 2-5 business days for delivery after dispatch.
  4. Carrier: All orders are shipped via DHL for reliable and efficient service.

Order Tracking:

  1. Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number.
  2. You can track the status of your order using the provided tracking number on the DHL website or through our order tracking page.

Shipping Address:

  1. Please ensure that the shipping address provided during checkout is accurate and complete.
  2. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

International Shipping:
It is possible to ship International.

Shipping Support:

If you have any questions or concerns regarding your order's shipping status, please don't hesitate to contact our customer support team at Simpei.

We appreciate your business and hope you enjoy your shopping experience with us.

Best regards,

Simpei  Team